Shipping Policy

At SEPHINE, we work to make your shopping experience smooth and reliable. Please review the information below before placing your order.

Order Processing

Orders are processed after payment confirmation. Processing times may vary depending on order volume, product availability, and weekends or holidays.

Shipping Destinations

Shipping availability may vary by location. Please enter your delivery address at checkout to see whether shipping is available for your area.

Shipping Costs

Any applicable shipping charges will be clearly displayed during checkout before you complete your order.

Delivery Estimates

Estimated delivery times are provided as a guide and may vary depending on your delivery location, carrier service, and other factors beyond our control.

Order Tracking

When tracking information is available, it will be sent to the email address provided with your order after your package has been shipped.

Address Accuracy

Please make sure your shipping address is complete and accurate before placing your order. SEPHINE is not responsible for delays caused by incorrect or incomplete address information.

Delivery Delays

Occasionally, delivery may be delayed because of carrier issues, weather conditions, holidays, or other unexpected circumstances. We appreciate your patience in such cases.

Lost or Damaged Packages

If your package arrives damaged or you experience an issue with delivery, please contact us promptly with your order details so our support team can assist you.

Contact Information

🌐 Website: https://sephine.us/
📧 Email: Support@sephine.us
📍 Address: 227 Raff Ave, Floral Park, NY 11001
📞 Phone: +1 888-366-1043